Troubleshooting an issue with your Chromebook
How do you get help if something is wrong with your child's Chromebook or you need other technology support?
- Turn off your Chromebook and then turn it back on. This helps clear its temporary memory.
- Still having trouble? Try clearing you Chromebook's cache and restarting it three times. This resets how websites talk with your Chromebook.
- Still not working? Find solutions to common technology problems using our online Knowledge Base. You can also contact Tech Support online by phone.