Troubleshooting an issue with your Chromebook
![Chromebook basics. Images of a chromebook showing where the camera, power button and chargers are.]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1614265591/isd191org/eqftgtwhzcggzwrhiko4/GettingStartedwithaDistrictChromebook20_21-English.jpg","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_2/v1614265591/isd191org/eqftgtwhzcggzwrhiko4/GettingStartedwithaDistrictChromebook20_21-English.jpg","width":512},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_3/v1614265591/isd191org/eqftgtwhzcggzwrhiko4/GettingStartedwithaDistrictChromebook20_21-English.jpg","width":800},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1614265591/isd191org/eqftgtwhzcggzwrhiko4/GettingStartedwithaDistrictChromebook20_21-English.jpg","width":960}])
Troubleshooting an issue with your Chromebook
How do you get help if something is wrong with your child's Chromebook or you need other technology support?
- Turn off your Chromebook and then turn it back on. This helps clear its temporary memory.
- Still having trouble? Try clearing you Chromebook's cache and restarting it three times. This resets how websites talk with your Chromebook.
- Still not working? Find solutions to common technology problems using our online Knowledge Base. You can also contact Tech Support online by phone.
- Chromebooks
- Technology