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Damaged/Lost/Stolen Devices

The Chromebook issued to students is an important learning tool and should be taken care of appropriately. Burnsville-Eagan-Savage Public Schools self-insures our Chromebooks to keep costs low for our families. Our goal is to collectively limit the repairs needed to the Chromebooks and ask that students and families work with us to take good care of the devices.

Never attempt to gain access to the internal electronics or repair your device. If your device fails to work or is damaged, report the problem to the building technician as soon as possible. Device repair/replacement options will be determined by the District Technology staff.  

Accidental damage

The first incident of accidental damage will be covered by the district. Multiple accidental damage claims by the same student can usually be prevented by working with the student to carry, store, and use the device in safer ways. Multiple issues of accidental damage will be addressed by the building administration, student, and as needed, the family. The district reserves the right to charge for the entire replacement cost if negligence is determined.

Intentional damage

Intentional damage is destruction of school property and is addressed in Policy 506 regarding student discipline. The school district will take appropriate disciplinary action when students fail to adhere to the Code of Student Conduct established by this policy, including intentional damage of Chromebooks.

Lost device

  1. Notify parent/guardian and school office staff as soon as possible
  2. The building administration will contact District Technology and make attempts to locate and disable the device using our district software. This makes the device unusable. Often, lost devices will turn up when they are disabled.
  3. School administration will contact the student and/or family for more information as needed. Families may be responsible for the replacement costs of a new device.

Theft of a device

  1. Notify parent/guardian and school office staff as soon as possible
  2. The building administration will contact District Technology and make attempts to locate and disable the device using our district software. This makes the device unusable. Often, stolen devices will turn up when they are disabled.
  3. Building Administration will work with students and parents regarding stolen devices. A police report may be requested.

Repairs/Replacement

Damage that renders the device unusable will be completed as soon as possible but often we have to order parts that may take some time to arrive.

Replacement fees may be assessed for lost or damaged items.

2018-2019 One91 Chromebook Repair Costs

It is not guaranteed that the school will have a replacement device for your student’s use.